Shipping Policy (English)
Thank you for shopping with us! Below is our comprehensive Shipping Policy to ensure you have clear information about our order processing and delivery system.
1. Processing Time We strive to get your order to you as quickly as possible.
-
- All orders are typically processed and dispatched within [3 to 5] business days (Monday to Friday).
-
- Orders are neither processed nor shipped on weekends (Saturday, Sunday) or public holidays.
-
- During sales, promotions, or high order volumes, dispatch may experience slight delays. If there is a significant delay in your order, our team will notify you via email or phone.
2. Shipping Rates & Delivery Times Shipping charges are automatically calculated at checkout based on your order’s weight, dimensions, and delivery location. We offer the following delivery options:
-
- Standard Delivery: [3 to 5] business days (Estimated Charges: Rs. 200)
-
- Express Delivery: Coming Soon
(Note: These delivery times are estimates. Unforeseen delays by courier companies or extreme weather conditions may slightly alter delivery schedules.)
3. Free Shipping Threshold To bring more value to our customers, we offer 100% Free Standard Shipping on all orders of [Rs. 7000] or more! Once your cart total reaches this threshold, the free shipping option will automatically apply at checkout.
4. Shipment Confirmation & Order Tracking As soon as your order is dispatched from our warehouse, you will receive an email or SMS containing your Tracking Number and a tracking link. You can use this link to check the live delivery status of your parcel at any time.
5. Damaged or Lost Packages We and our delivery partners take utmost care to ensure your products arrive in perfect condition. However, if an issue arises:
-
- Damaged Items: If your parcel is damaged in transit, please contact our customer support team within [24 hours] of receiving the delivery. Attach your Order Number and clear pictures of the damaged box/item in your email so we can file a claim with the courier and send you a replacement immediately.
-
- Lost Packages: If the estimated delivery time has passed and you have not received your parcel, please inform us promptly so we can resolve the issue with the courier.
6. Contact Us If you have any further questions regarding shipping, feel free to contact us:
-
- Email: [Coming Soon]
- Phone / WhatsApp:
- [+92 03156917678]
- https://wa.me/923156917678